SENAY KAHSAY HAILU2025-11-102025-07-28https://repository.mu.edu.et/handle/123456789/98510.82589/muir-878This study assessed the practice of good governance and its challenges at Irob Woreda administration, focusing on Endamossa and Hareze-sebaeta kebelle offices. Previous studies rarely investigated governance at the kebelle level, and often lacked clear methodological design. A mixed approach with an explanatory sequential design was employed, using both quantitative and qualitative methods. Purposive sampling was applied to select key informants, while simple random sampling was used for respondents. Data were collected through structured and semi-structured questionnaires, interviews, and secondary sources, and analyzed using frequency, percentages, and classifications. Findings revealed that corruption, poverty, lack of institutional capacity, shortage of funds, weak commitment of leaders and employees, limited infrastructure, poor technology, absence of transparency and accountability, delays in justice, and weak leadership are major factors undermining good governance. Respondents expressed dissatisfaction with most public services due to these shortcomings. The main challenges identified include corruption, insufficient infrastructure, political instability, migration of skilled manpower, lack of capacity-building programs, and inadequate resources. The study recommends that kebelle leaders, employees, and residents be sensitized to the principles of good governance and apply them in practice. It further suggests enhancing transparency and accountability, creating forums for public participation, strengthening human resource management and development, improving monitoring and performance evaluation, addressing citizens’ needs effectively, and fostering collaboration between government, communities, and NGOs to improve service delivery.enGovernancegood governance and public service deliveryThesis