College of Business and Economics

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    THE EFFECTS OF ORGANIZATIONAL CULTURE ON EMPLOYEES’ JOB SATISFACTION IN THE BANKING INDUSTRY IN THE CASE OF WEGAGEN BANK AND COMORCIAL BANK OF ETHIOPIA MEKELLE CITY ETHIOPIA, TIGRAY
    (Mekelle University, 2025-02-23) ALEMU NIGUS
    This study examines the effect of organizational culture on employee job satisfaction at Wegagen Bank and the Commercial Bank of Ethiopia in Mekelle City. Using descriptive and explanatory research designs, the study considers organizational culture as the independent variable and job satisfaction as the dependent variable. A mixed-methods approach was employed, primarily focusing on quantitative data from structured questionnaires distributed among 279 employees selected through stratified sampling from a total of 914 employees. The findings indicate a generally positive perception of job satisfaction, with a grand mean score of 3.88. Employees show strong commitment to their work, though concerns remain regarding long-term career satisfaction. Employee involvement (3.94) reflects teamwork and empowerment, while organizational consistency (3.89) suggests stability, though gaps exist in leadership integrity and consensus-building. Adaptability (3.88) is well-perceived, but fostering innovation remains a challenge. Mission clarity (4.10) highlights a strong sense of purpose, yet tracking progress against goals needs improvement. Inferential analysis reveals significant correlations between job satisfaction and mission, adaptability, consistency, and involvement. Regression analysis confirms that organizational culture accounts for 73.2% of job satisfaction variance, with mission clarity having the highest impact. To enhance employee job satisfuction and retention, the study recommends improving communication, leadership practices, and innovation. Additionally, implementing Enhance Communication and Inclusion, Strengthen Leadership Integrity and Consistency, Foster a Culture of Innovation and Learning, Improve Employee Retention Strategies, Reinforce Mission Clarity and Strategic Alignment and Implement Employee Motivation Strategies, employee motivation strategies such as performance-based incentives, career development programs, and work-life balance initiatives will further strengthen job satisfaction and organizational success.