Department of Managment

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Author: search.filters.author.Rigbe Abrha DestaSubject: search.filters.subject.Ethiopia

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    Assessment of Corporate Social Responsibility Practices: The Case of Mesebo Cement Factory, Mekelle City, Tigray, Ethiopia
    (Mekelle University, 2025-10-25) Rigbe Abrha Desta
    At present, corporate social responsibility is growing in importance in business practices. It is a business model that encourages businesses to operate in ways that enhance society and the environment while still being accountable to their stakeholders and the public. As a consequence of fast-growing socio-economic and political development and awareness, communities increasingly demand corporate accountability. The search for answers to these questions led to the development of the concept of corporate social responsibility. Corporate social responsibility can be defined as a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis. This study assessed the extent and dimensions of CSR practices at Mesebo Cement Factory and their alignment with Carroll’s CSR framework. Corporate social responsibility contains four components/domains that were developed by Carroll in the form of pyramid these include: legal, ethical, economic, and philanthropic domains. The study used corporate social responsibility model adopted after detailed review of theories and empirical studies. The research design is mainly descriptive survey. Data for each of the major four domains were collected through sets of questions asked to respondents to rank their perception. To enhance the credibility of the data collected triangulation method of research approach is applied. The Sample survey was conducted with 200 respondents applying probability sampling design and simple random technique from both internal (122 employee respondents) and external (78 respondents) from nearby community members. The survey was also accompanied by an interview with key informants and in-depth interview as well as document analysis. Finally, the data gathered through a questionnaire from the survey were analyzed through mean scores, frequencies, percentages, and ranking using SPSS software version 20. The descriptive statistics results were presented in the form of Tables and figures. The finding of the study shows that the company mainly works on good employees handling, the economic domain of corporate social responsibility and from the philanthropic aspect it participates in sport and it supports in education buildings, indicating that the company works within the legal framework. However, majority of the results indicate that the company is not working on environmental protection, health care, infrastructure, and ethical aspects of corporate social responsibility. The results imply that the management of Mesobo Cement Factory need to comply with and further implement Corporate Social Responsibility strategy alignment, stakeholder communication and activities that ensure corporate sustainability. From the findings, the study gives a general remark that corporate social responsibility is not well practiced by the Company. Therefore, the major findings suggest that such organizations need to understand and consider the advantages of engaging in corporate social responsibility for their growth on sustainable basis.