Department of Managment

Permanent URI for this collectionhttps://repository.mu.edu.et/handle/123456789/256

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    Challenges and Opportunities of Honey Market in Tigray: In the Case of Kilte Awlaelo Woreda
    (Mekelle University, 2024-01-25) Yukum G/Michael Desta
    The honey market in Kilte Awlaelo Woreda, Tigray, presents both significant challenges and promising opportunities for local beekeepers. This study assesses the current status of the market, identifies key barriers to its development, and explores potential avenues for growth. Employing a mixed-methods approach—including surveys, interviews, focus group discussions, and field observations—the research highlights major constraints such as a shortage of skilled labor, poor post-harvest management, inadequate extension services, and market-related issues like price instability and limited access to profitable markets. These factors hinder the productivity and economic viability of the honey sector in the region. Despite these obstacles, the study identifies substantial opportunities for market expansion. Growing demand for honey, the region’s rich biodiversity, and potential for international trade create a strong foundation for industry growth. If properly harnessed, these opportunities can transform the honey market into a more efficient and profitable sector. To address the existing challenges and maximize market potential, the study recommends targeted interventions, including capacity-building initiatives, improved infrastructure, enhanced market linkages, and stronger collaboration between stakeholders. Additionally, it emphasizes the need for further research to develop sustainable strategies that will support the long-term growth of the honey industry in Kilte Awlaelo Woreda and contribute to the broader economic development of Tigray
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    Assessment on the Practices and Challenges of Humanitarian Supply Chain Management in the case of International Rescue Committee Ethiopia (IRC)
    (Mekelle University, 2020-07-25) Rigat Gebretinsae
    The effectiveness of humanitarian supply chains is critical for ensuring the timely and equitable delivery of aid to populations affected by crises. This study examines the practices and challenges of supply chain management within the International Rescue Committee (IRC) Ethiopia, focusing on procurement planning, inventory utilization, warehousing, and distribution. Primary and secondary data were collected through structured interviews, observations, and reviews of organizational reports and standard operating procedures, with analysis conducted using SPSS. Key findings reveal significant issues in procurement planning, including inaccuracies in specifications, pricing, and delivery timelines, which lead to unutilized inventory and reduced supply chain efficiency. Although the IRC demonstrates strong practices in warehousing and distribution, these are often dependent on timely inputs from program teams. Additionally, while inventory utilization is generally effective, leftover stock at the end of projects highlights areas for improvement. The study recommends enhancing procurement planning processes, implementing accountability tools, optimizing inventory utilization, strengthening coordination between warehousing and program teams, increasing senior management oversight, and investing in technology to improve forecasting and inventory management. By addressing these challenges, the IRC can further enhance its supply chain efficiency, ensuring resources are used effectively to support its humanitarian mission. This research contributes to the field by offering evidence-based recommendations for improving the resilience and performance of humanitarian supply chains, particularly in resource-constrained environments like Ethiopia.
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    EFFECT OF TOTAL QUALITY MANAGEMENT PRATICE ON PERFORMANCE OF BREWERY FACTORY (TheCASE OF DASHEN BREWERY Share Company)
    (Mekelle University, 2024-11-25) NIGUSSE KELEMU
    This research investigates the impact of Total Quality Management (TQM) implementation on the performance of Dashen Brewery Share Company in Ethiopia, focusing on data collected from 2015 to 2023. This is due to the reason that companies frequently assume QMS practices and ISO certification can improve organization performances. Employing a mixed-methods approach, the study integrates quantitative performance metrics with qualitative insights from management and employee interviews.Financial statements & performance reports are used as secondary data and Questioners & interview are used as primary data. Purposive sampling used to select the interviewees and respondents for the questionnaire. The collected data was analyzed using both descriptive and inferential statistics as well as tested for its significance using SPSS version 20 software. Findings reveal that key TQM practices—such as top management commitment aspect, customer focus, continuous improvement and innovation, employee involvement practices, reward and recognition, effective communication and information systems and Benchmarking—significantly influence performance metrics (p < 0.05), including product quality, operational efficiency, and employee engagement. Despite these positive outcomes, challenges persist, such as insufficient employee involvement, lack of comprehensive training, and limited resources, which hinder the effective implementation of TQM. The research contributes to the body of knowledge by providing empirical evidence of TQM's significance within the Ethiopian brewing sector, offering practical recommendations for organizations seeking to enhance performance through effective quality management strategies.
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    FACTORS AFFECTING PRICING STRATEGY DECISION IN THE AIRLINE INDUSTRY
    (Mekelle University, 2025-02-23) MUHSINA MOHAMMEDBIRHAN
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    FACTORS AFFECTING THE PERFORMANCE OF WOMEN OWNED MICRO AND SMALL ENTERPRISES IN WUKRO TOWN
    (Mekelle University, 2024-11-25) MICHAELE GEBREMARIAM
    The study was investigated the factors affecting the performance of women owned micro and small enterprises the case of Wukro Town. .The researcher was keen on finding out an in- depth understanding of subjects on the factors affecting the performance of women owned MSEs. That’s why, the study employed mixed approach research design, thereby applying both quantitative (inferential statistics and descriptive statistics) and qualitative data. Stratified sampling and simple random sampling techniques were applied to nominate 362 the women small and micro enterprise owners. Furthermore, purposive sampling was employed to select 3 microfinance managers, five SME experts and 20 women developmental group members. Data were collected through questionnaire, focus group discussion, and interview. The collected data were, then, was tabulated with concise frequency, percentage, and mean descriptions and supported by regression analysis looking into which factor strongly affects women owned micro and small enterprises. According to the findings of the research, most women were found to be uneducated who did not have the necessary skills to run their business effectively. Moreover, the findings indicated that factors like inefficient implementation of government policies and programs, war elated factors, financial factors, technological factors, social and cultural factors were among the contributing factors that heavily affect the performance of women owned factors. In line with this, women had very limited access to loans and getting financial support. Eventually, the researcher recommended that revising existing policies to ensure they are inclusive and specifically address the challenges faced by women owned MSEs by creating targeted programs that provide financial aid, training, and resources tailored to women-owned MSEs, developing comprehensive training programs focused on entrepreneurship skills, financial literacy, and technological proficiency, creating specialized loan products with favorable terms for women owned MSEs Organize workshops aimed at enhancing financial literacy among women owned MSEs to improve their ability to manage finances and access funding, incorporating entrepreneurship education into school curricula, focusing on empowering young women with the skills and knowledge needed to start their own businesses as some of the measures to be taken so as to rehabilitate the performance of women owned MSEs.
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    Factors Influencing Monitoring, Evaluation, Accountability, and Learning (MEAL) Practices in International NGOs (The Case of imagine1day International Organization, Tigray, Ethiopia)
    (Mekelle University, 2025-01-25) Libabie Gebaw Kahsay
    Effective Monitoring, Evaluation, Accountability, and Learning (MEAL)are crucial for ensuring the impact and sustainability of humanitarian and development initiatives. The purpose of this study was to assess factors influencing MEAL practices at Imagine1day International Organization in Tigray, Ethiopia focused on stakeholders’ engagement, organizational culture, technology, and financial resources. A combination of explanatory and cross-sectional research design, and mixed data approach were implemented. A total of 69 respondents encompassing 47 project staff, 15 middle-level, and 07 top-level managers were selected using census. A questionnaire via Kobo Toolbox, semi-structured interviews, and document analysis provided both quantitative and qualitative insights. Quantitative data were analyzed using descriptive and inferential statistics, including the Kruskal-Wallis test, Mann-Whitney U test, and Median test, while qualitative data underwent thematic/content analysis. Correlation analysis examined relationships between key variables and accountability and learning. Findings revealed that; inadequate engagement of stakeholders in MEAL planning and designing, poor dissemination and communication of MEAL findings negatively influenced the MEAL practice. The organizational culture that has no; Board endorsed and published MEAL policy, independent MEAL organogram, MEAL-friendly management body, and trained staff negatively impacted MEAL practice. Additionally, limited technological tools, technology unfriendly staff, and inadequate IT policies hindered effective MEAL implementation. Financial constraints like absence of a clear MEAL budgeting policy and limited authority of the MEAL section over budget administration, further restricted MEAL practice. Hence, it can be concluded imagine1day’s MEAL practice remains a lot. Thus, to overcome the major factors influencing MEAL practice, recommendations have been forwarded. these includes; the endorsement of MEAL policies, the establishment of an independent MEAL structure, staff training, the adoption of MEAL-friendly technological tools, hiring of professional staff, and the development of a MEAL budgeting policy with sufficient allocation.
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    THE EFFECT OF SERVICE QUALITY ON CUSTOMERS’ SATISFACTION (THE CASE OF DASHEN BANK S.C., SELECTED BRNACHES IN MEKELLE)
    (Mekelle University, 2025-02-23) KIDANEMARIAM HAILU
    Nowadays, firms especially, service providing firms are running their business under a stiff completion. One among the major requirements for them to beat such completion and enjoy competitive advantage is to provide quality service to their customers. Hence, the objective of this research was to examine the determinants of service quality in Dashen bank, Mekelle district as perceived from its customers. Specifically, the focus of the study was to investigate on how service quality dimensions (Tangibility, reliability, responsiveness, assurance and empathy) affect customer satisfaction in the banking sector, specifically focusing on Dashen bank’s branches in Mekelle city. The main objective is to examine the effect of the above mentioned service quality dimensions on customer satisfaction. The specific objectives included assessing the effect of each dimension and identifying major challenges faced by customers. Methodologically, the research employs a cross-sectional and explanatory survey design, using both primary data (collected via structured questionnaire) and secondary data. 200 customers were selected from five branches of Dashen bank, Mekelle district. The SEVIQUAL model is used to measure service quality. The study finds that all five service quality dimensions positively influence customer satisfaction, with assurance and reliability having the most significant impact. Lastly, it can be concluded that improving service quality in these dimensions can enhance customer satisfaction and loyalty, helping Dashen Bank maintain a competitive edge.
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    PROSPECTS AND CHALLENGES OF MICRO AND SMALL MANUFACTURING ENTERPRISES: THE CASE OF MEKELLE CITY
    (Mekelle University, 2024-01-25) KEYRAT MOHAMMEDBIRHAN LILAY
    This study was intended to investigate the challenges and prospects of the micro and small manufacturing enterprises. The purpose (reason) why the researcher intended study (investigate) the problems were in order to solve the challenges encountered and also so as to eradicate poverty by expanding & encouraging or creating so many enterprises. Note that when the researcher tries to describe the question who did what? The researcher should do (accomplish) so as to identify the problems that affect the performance of MSMES and then the government expected to fulfill the gap and then preparing a conductive loan facility, rendering suitable working place and providing market linkages and so on. Both primary and secondary sources were used in generating valuable and relevant data, 416 are taken as target population of the study & the researcher used 204 samples of the micro and small manufacturing enterprises were selected using a stratified random sampling technique, from which the required data generated and analyzed employing the descriptive research design. This study both qualitative and quantitative research (a mixed approach) that attempts to accumulate existing information. The finding reveals that the majorities of respondents have low educational status and shortage of marketing skill and information. Furthermore, uncertain nature of the market & lack of market information, shortage of working capital and collateral requirements are found as a general challenge to entrepreneurs of the MSMEs in the study area. To conclude financial, marketing and working premise constraints are major constraints. Based on the major findings some recommendations are drawn. The Mekelle city Administration official would be responsible to provide affordable alternative sources of finance by dealing with responsible bodies (banks and other credit institutions) and better to provide additional market opportunities by making linkage with public project and advertising their product and also to enhance the capacity and skill of the operators through continuous training experience sharing from successful enterprises.
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    DETERMINANTS OF LOAN REPAYMENT PREFORMANCE OF RURAL SAVING AND CREDIT COOPERATIVE MEMBER BORROWERS IN CASE OF TSAEDA EMBA WOREDA, TIGRAY, ETHIOPIA
    (Mekelle University, 2024-01-25) GEBREHAWERIA ALEMU ARAIA
    Rural Savings and Credit Co-operatives (RuSACCOs) are cooperatives of financial institution that are owned and controlled by members for the purpose of encouraging members for saving and using the pooled fund to give loan to its members for their short and immediate financial need and as startup capital for small business. There are many demographic, socio-economic and institutional factors influencing loan repayment in the RuSACCOs, and other community based financial institutions. The study was aimed to identify the determinant factors for loan repayment performance of Rural Savings and Credit Co-operatives (RuSACCOs). This study was conducted with the objective of analyzing and identifying the determinant factors for loan repayment performance of rural savings and credit co-operatives (RuSACCOs). To achieve this objective, primarily data were collected from 424 randomly selected member borrowers (334 defaulters and 90 non-defaulters) by using semi-structured interview. For the data analysis, descriptive statistics including frequency, percentages and graph were used to describe the socio-economic characteristics of the member borrowers, institutional factors. Moreover, multicollinearity, correlation and chi-square analyses were employed to fulfil the assumption of binary logistic regression and compare the defaulters and non-defaulters’ group. Binary logistic regression was also, used to identify the determinant factors of loan repayment performance. The analysis found that six explanatory variables; marital status, family size, education, provision of training, follow up/supervision and model of lending become significant variables at 5% significance level. One of the assumptions of binary logistic regression was run to identify which of the independent variables significantly determine loan repayment performance. The omnibus Tests of model coefficients gives an overall indication of how well the model performs; the result obtained when none of the predictors are entered into the model. This is referred to as a „goodness of fit‟ test and indicated a highly significant value.
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    Export Practices, Challenges and Opportunities (The Case of MAA Garment and Textile Factory)
    (Mekelle University, 2025-02-23) DILBANTE HAILU KIDANEMARIAM
    Exports play a crucial role in a country's economic growth and sustainable development. This study aimed to evaluate the export practices, challenges, and opportunities at MAA Garment and Textile Factory. A descriptive research methodology was employed, utilizing primary data collection methods. The researcher gathered information through interviews with top-level managers at the factory. A judgmental sampling technique was used to select management personnel and experts whose roles are directly related to exports. Out of 50 distributed questionnaires, 49 were returned. During the data editing process, the questionnaires were reviewed for errors, leading to the exclusion of 4 incomplete responses. Consequently, 45 valid questionnaires were used for the final analysis, which incorporated both quantitative and qualitative data analysis techniques. The analysis involved the use of tables and percentages. The findings indicated several issues: the firm poorly identifies all storage locations, there is a lack of adequate quality raw materials in the local market, the available labor force is not sufficiently skilled, employees are dissatisfied with their compensation, the customs authority is not functioning effectively, and raw materials are not supplied as expected locally. Based on these findings, the researcher recommends that the factory provide training opportunities for its employees, improve compensation for workers, ensure proper functioning of the customs authority with government oversight, and collaborate with management, government, and relevant stakeholders to resolve these challenges