Department of Managment

Permanent URI for this collectionhttps://repository.mu.edu.et/handle/123456789/256

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    ASSESSMENT OF FACTORS AFFECTING THE PERFORMANCE OF MICRO AND SMALL ENTERPRISES /MSEs/: THE CASE OF MEKELLE CITY ADMINISTRATION, TIGRAY
    (Mekelle University, 2025-11-25) Gergs Tesfanchial Teklehaymanot
    This study assesses the key factors influencing the performance of Micro and Small Enterprises (MSEs) in Mekelle City Administration, Tigray, Ethiopia, recognizing their critical role in economic growth, job creation, and poverty reduction, particularly in developing economies. The primary objective was to identify and analyze the impact of financial factors, infrastructural challenges, and institutional coordination problems on MSE performance. Employing a quantitative research design, the study collected primary data through structured questionnaires distributed to 394 MSE owners selected via stratified and simple random sampling techniques from a population of 25,559, achieving a 90.1% response rate. Data were analyzed using descriptive and inferential statistics, including correlation and multiple regression analyses via SPSS version 22.The study revealed that financial factors, such as high collateral requirements (mean=4.52) and complicated loan procedures (mean=4.55), were the most significant barriers to MSE performance, followed by severe infrastructural deficits such as inadequate water supply (mean=1.22) and unaffordable electricity (mean=1.30). Institutional coordination issues, including weak inter-organizational relationships (mean=1.65) and ineffective communication (mean=1.75), further constrained performance.Regression analysis indicated that these factors collectively explain 66% of the variance in MSE performance, with financial (β=0.325) and infrastructural factors (β=0.314) being the most influential. The study concludes that limited access to finance, poor infrastructure, and weak institutional coordination significantly hinder MSE growth. It is recommended that financial institutions and government bodies simplify loan processes, reduce collateral demands, increase funding, improve utility services and infrastructure, and enhance inter-institutional coordination and governance to foster a more supportive environment for MSE development and economic contribution.
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    ASSESMENET OF DRY PORT PERFORMANACE: - (The Case of Mekelle Dry Port)
    (Mekelle University, 2025-11-25) Assefa Tesfay Gidey
    The main purpose of the study is to assess the performance of the Mekelle dry port based on customer perspectives using indicators such as customs clearance, infrastructure and equipment, service providing, handling efficiency and incidents, delays and waiting times. The study also aims to identifying the key opportunity and challenges hindering dry port performance and what should be done to improve and eliminate the problems that affect the performance of the dry port. A descriptive research design was employed to explain the performance variables. Both closed and open-ended questionnaires were designed and distributed to respondents using a convenience sampling technique to select Mekelle Dry Port customers. A total of 248 questionnaires were distributed to the Mekelle dry port proportionally, and 237 questionnaires were returned, while 11 questionnaires were not returned. Therefore, 237 responses were used for data analysis. The result of the descriptive analysis of the responses of customers of the Mekelle dry port shows that among the five Indicators of Mekelle dry port performance measurement, Infrastructure and Equipment has the lowest mean value of 2.35, followed by Handling Efficiency with a mean value of 2.62. The remaining three indicators, namely service provided, Incidents, Delay and Waiting time has a mean value of 3.11 and custom clearance, had mean values of 3.02, 3.11, and 3.44, respectively. The study results revealed that a significant number of variables showed discrepancies, indicating that the overall performance of the dry port was far below its customers’ expectations. Thus, customers of the Mekelle dry port were less satisfied with its services. Consequently, the overall dry port performance was below average. The discontent for infrastructure and equipment is the highest score that calls for immediate action by the Mekelle dry port management because the improvement in this indicator significantly changes the customer’s satisfaction and improves its performance as well. Therefore, the Mekelle dry port should invest more in infrastructure and equipment. Second, it is 10 important to invest in incident, delay, and waiting time to avoid unnecessary wastages and extra costs. By doing so, the Mekelle dry port could have sustained competitive advantages as the human aspect of an organization is not easily imitated by competitors.
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    FACTORS AFFECTING THE PERFORMANCE OF WOMEN OWNED MICRO AND SMALL ENTERPRISES IN WUKRO TOWN
    (Mekelle University, 2024-11-25) MICHAELE GEBREMARIAM
    The study was investigated the factors affecting the performance of women owned micro and small enterprises the case of Wukro Town. .The researcher was keen on finding out an in- depth understanding of subjects on the factors affecting the performance of women owned MSEs. That’s why, the study employed mixed approach research design, thereby applying both quantitative (inferential statistics and descriptive statistics) and qualitative data. Stratified sampling and simple random sampling techniques were applied to nominate 362 the women small and micro enterprise owners. Furthermore, purposive sampling was employed to select 3 microfinance managers, five SME experts and 20 women developmental group members. Data were collected through questionnaire, focus group discussion, and interview. The collected data were, then, was tabulated with concise frequency, percentage, and mean descriptions and supported by regression analysis looking into which factor strongly affects women owned micro and small enterprises. According to the findings of the research, most women were found to be uneducated who did not have the necessary skills to run their business effectively. Moreover, the findings indicated that factors like inefficient implementation of government policies and programs, war elated factors, financial factors, technological factors, social and cultural factors were among the contributing factors that heavily affect the performance of women owned factors. In line with this, women had very limited access to loans and getting financial support. Eventually, the researcher recommended that revising existing policies to ensure they are inclusive and specifically address the challenges faced by women owned MSEs by creating targeted programs that provide financial aid, training, and resources tailored to women-owned MSEs, developing comprehensive training programs focused on entrepreneurship skills, financial literacy, and technological proficiency, creating specialized loan products with favorable terms for women owned MSEs Organize workshops aimed at enhancing financial literacy among women owned MSEs to improve their ability to manage finances and access funding, incorporating entrepreneurship education into school curricula, focusing on empowering young women with the skills and knowledge needed to start their own businesses as some of the measures to be taken so as to rehabilitate the performance of women owned MSEs.